Our Values
Customer Satisfaction
We're all about keeping our customers happy. We listen closely to what they want and go the extra mile to make sure they're satisfied.
Transparency and Communication
Transparency is key for us, so we make sure they know what's going on every step of the way. Communication is easy with us—we're always here to listen and answer any questions they have.
Trust and Integrity
We value the established relationships we have cultivated with our customers as well as our sub-contractors and it is our goal to maintain these relationships with integrity.
Our Story
Northwind Construction & Remodel, LLC is a beacon of excellence in the construction industry of Southern Illinois. With 20 years of experience and a dedicated team of experienced personal, we have established ourselves as a leading construction and remodeling company committed to delivering excellence in every project we undertake.
Our Mission
To provide personalized construction solutions that exceed our clients' expectations, from inception to completion. We strive to maintain transparency, foster clear communication, and uphold integrity in all our engagements.
Process Timeline
1. Pre-Construction Phase
- Site Inspection: Inspect the site to understand the scope of work and any potential challenges and provide a free estimate.
- Bid Process: Prepare and submit a detailed bid to the client, outlining costs, timeline, and scope of work. We charge a small fee for bids.
- Permits and Approvals: Apply for necessary permits and get approvals from relevant authorities.
- Site Preparation: Clear the site, set up temporary facilities, and ensure all utilities are properly marked, disconnected or rerouted.
2. Construction Phase
- Structural Work: Build the structural framework, including walls, floors, and roof.
- Rough-In Work: Install essential systems like plumbing, electrical, and HVAC.
- Inspections: Conduct inspections at various stages to ensure compliance with building codes and standards.
- Interior and exterior work: Install insulation Drywall, flooring and interior finishes as well as exterior walls, roofing, windows, and doors.
- Finish work: Complete final touches such as cabinetry, fixtures, and trim.
3. Post-Construction Phase
- Client Walkthrough: We conduct a final walkthrough with the client to address any concerns and ensure satisfaction.
- Final Inspection: We conduct a final inspection to ensure everything meets quality standards.
- Final Clean up: Clean the site thoroughly after any and all changes are completed.
4. Follow Up
- Client Feedback: We love to hear feedback from our clients to understand their level of satisfaction and any potential areas of improvement we can focus on.